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Level 2 Certificate in Information, Advice or Guidance (IAG)

This 5 day course is suitable for anyone who wishes to start a career in advice work, or who already volunteers or works in this field, and will give a basic level qualification to those wishing to give advice or discuss options for customers and clients in careers, housing, employment, rights, debt, counselling and education. The course covers definitions of advice and guidance, the skills needed to give advice, listening and communication skills, meeting the needs of the client, boundaries, referral, and legal/ethical issues. You will get to practice your skills through exercises and role plays, and will achieve the qualification through a series of small assignments.

Venue Kenton Learning Centre
Address 86 Glebe Avenue, Kenton, Harrow, HA3 9LF
See on map
Starts on 16 Nov 2018
Time 09:30 - 15:00
Every Friday 16th November, Thursday  22nd November, Friday  23rd November, Thursday  29th November, Friday 30th November
Duration 5 Days
Provider Learn Harrow
Type Part-time
Contact To be confirmed
Access Disabled parking Disabled WC Walking Disabilites Guide Dog
Full cost £458.00
Concessionary cost Free

Course Eligibility

All the programmes delivered by Learn Harrow are funded by the Education Skills Funding Agency (ESFA). To be eligible for our programmes, learners need to:

  • Be 19 or over on the 31st August of each academic year.
  • Be a citizen of a country within the European Economic Area (EEA) or other countries determined within the EEA.
  • Have been ordinarily resident in the EEA.
  • Be Family Members and dependants of the above.
  • Non-EEA citizens are eligible for funding if they have permission granted by the UK government to live in the UK, which is not for educational purposes, and have been ordinarily resident in the UK for at least the previous three years before the start of learning.
  • Individuals with certain types of immigration status and their family members.